Our services

General about complaints from Japanese companies
Frist thing first. Lets understand the nature of Japanese complaint handling and why handling it correctly is so important.
Price:
Free

Stand by plan
Select this option, if you want us to be standby at any time, to assist you with your complaints. Stand by only covers online communication with you, and instructions to you for what to do next.
Price:
200 USD / months

Basic plan
If you sign up for the basic plan, we will spend time trying to understand your product, your customers, the market and your industry first.
Price:
1400 USD / months

Full package
Sign up for the full package and relax. We will set up the whole system for you, communicate with your customer to solve any complaint you may get.
Price:
5000 USD / months

Plant preparation package
The plant preparation package include preparing the plant for handling complaints easily by systematizing the tasks.
Price:
From 4000 USD / plant

Staff education package
Your staff members need to be prepared for complaints from Japan. They need to know how to cope with complaints from Japan. We will educate your staff.
Price:
1600 USD / day

Emergency / Panic button
Need immediate assistance? Click the panic button. Let us help you solve whatever complaint you may have.
Price:
From 4000 USD / incident